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Privacy and Safety Policy

Privacy Policy

TRTransfers.com is the trading name of Z.E.N. Tourism & Trade LTD whose Agency registration number is 4592 from Turkish Association of Tourism (TURSAB) under LEISURES UNLIMITED TRAVEL AGENCY brand with its registered adress: Merkez Mah. Sehit Ahmet Benler Cad. 310 Sok. No: 2 Armutalan Marmaris/Mugla TURKEY.

Please read the following for further details on our Privacy & Security policies

In order to process your booking we do require certain information. This will include the name of the person making the booking, address, telephone number, email address, and your credit card number, expiry date and CVC code. We also need to establish your flight details, destination resort and accommodation.

Reasons to collect your informations: Principally we need to establish your holiday details to ensure the vehicle has to wait for the correct flight and knows which hotel to take you to. Your telephone/Email address are required in order to send your booking voucher and contact you in case of any problems arised. We need your address to assist in processing your credit card transaction as proof of authentication helping prevent any potential fraudulent activity.

Credit card details will be handled securely to ensure confidentiality. SSL (Secure Sockets Layer) encryption is employed to ensure sensitive data is protected. Your card details are never stored on our web servers and automatically deleted after transaction.
Your Email adress may also be used to inform you from our latest travel offers or indispensable announcements. You give us prior authorisation to email these offers by registering on the website and can of course opt out by unsubscribing at any time. Your mail adress will never be served to the usage of 3rd parties.

There can be a link of TRTransfers.com from any affiliated web site but once you click through onto another site, TRTransfers.com privacy practices no longer apply. We recommend you view privacy statements for all third party Web sites to understand their own policies for collecting and disclosing your information.

Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our Cookies do not contain any personally identifying information. Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept Cookies, but you can usually change your browser settings to prevent that. Even without a Cookie you can still use most of the features on the web site.
Whenever you start to use TRTransfers.com, you consent to the collection and use of this information by TRTransfers.com in the ways outlined above. If we decide to change our privacy & security policies, we will post those changes on this page so that you are always aware of the information that we collect, how we use it and in what circumstances we disclose it.
We use third-party web beacons from Google to help analyze where visitors go and what they do while visiting our website.Google may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice please read Google Privacy & Terms on web site www.google.com.

Safety Policy

Safety is a management responsibility which ranks equally with responsibilities for sales, costs, and similar matters.

All our suppliers who are responsible for the operation of our services in Turkey carry out their duties in accordance with our guidance and operation manuals. We are constantly striving to improve safety standards wherever appropriate.

Our responsibility is fully set out in articles b, c, d, e, p, q & r of our terms & conditions:

b) Our website: is the on-line travel shop where you can book your airport transfers from / to any specific airport or holiday resort or resorts that have been advertised on the website.

c) Transfer bookings have to be reserved by users aged 18 and above only. Parents, relatives or any familiars with mentioned age limits may book for ages below 18. Mind that we have no attendants or such supervising services for small kids or infants.

d) Due to the unexpected conditions may implement a fatal situation on our business, we are entitled to refuse any bookings settled by you. The natural course of your booking will be finalised with a confirmation (phrase: "Voucher Ref. No:" Code to follow your booking and correspondences) e-mail to your adress whenever you entered all required items in our booking form.

e) All flights local times and flight codes, accomodation names (for hotels & apartments), clear adress (for private properties, sites or villas) have to be given whilst your booking otherwise TRTRANSFERS.COM can not be hold responsible for the fail of the service. We will always try to contact or correspond to you from the informations entered in your booking form should be correct for our safe connection otherwise TRTRANSFERS.COM is excluded from any liabilities of undertaken services. It is also essential to give all contact numbers (mobile is for instant access) of the person whom has been authorized as the party leader even with an alternative person contacts so as to be keep in touch quick and accurate for unexpected cases. Never forget to signify your special requests (section is in your booking form, eg: baby seat) to rebuild the convenient service but limited in our transportation policies (some requests may happen with extra charge); unspecified requests are excluded from our responsibilities and special requests will never be definite unless they are replied or confirmed by us. Note that transfers of Disabled People have to be Private and type of vehicle might be changed to an expensive one (eg: minibus instead of car) related with the number of passengers at the same booking.

p) All vehicles are secured with 3rd person liability seat insurance with the limits between 10.000 – 40.000 EUROS due to vehicle type & model. This does not mean your holiday insurance has to be made by your own in your country, seals only event of death or damages during your transfers only. We are responsible within the official report prepared by the legal or security forces of Turkey and can not be subjected to pay for any of damages or harms not mentioned in these reports. Guests should apply directly to the insurance company for the recompensation of their damages.

q) Shameful Acts: TRTRANSFERS.COM employees reserve the rights to reject the transfer service without any refund for passengers whom acts ashamed in the course of journey means:

1- Drunk enough to disturb other guests in the car

2- Speaking loud enough to disturb other guests in the car

3- Abusing

4- Agressive to other guests in the car

r) As being a Turkish company TRTRANSFERS.COM are strictly binded to Turkish Trade Regulations (member of Marmaris Commercial Chamber with reg. no: 6062) and Trade Laws. However we do aim to solve all disputes with a moderate and flexible approach not to aggrieve our customers rights as well as the company benefits and our actual policy manifests to compromise mutually on matters of disputes or disagreements. Sides are arbitrary use of their rights to apply Marmaris Courts in case of negotiations failures or deadlocks between parties.

For further informations feel free to mail info@trtransfers.com at any time will be replied in 24 hours.

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